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We offer Travel Training for those with disabilities and special educational needs to learn to travel independently on public transport. We cover journeys in Essex, Southend, Suffolk and beyond.

To ask for Travel Training for yourself, someone else or a group, simply fill in this form. If you need help, please email or call the team on 0345 603 2200.

Before you begin, you’ll need:

  • contact details and emergency contacts for each client
  • details of the client’s disabilities, special educational needs and medical conditions
  • if you’re under 16, your parent or carer’s consent.

What happens to my information?

ECC fully complies with data protection legislation. To find out how we use personal data please go to or call 03157 430430 where our service adviser will be happy to assist you.

You are giving us your consent to use your data so that we can provide you with Travel Training, we need to collect contact details, personal details, travel and route information, special education needs and disability information, any medical or health conditions and whether you hold a concessionary fare from you in order to deliver this service. We also need to make you aware that you can withdraw your consent at any time by simply letting us know. We will not share your personal data with anyone else unless the law requires us to do so. You have the following rights regarding our use of your personal data:

  • The right to be informed about how we use your personal data
  • The right to access the personal data we hold about you or someone you are legally responsible for
  • The right to restrict the use of your personal data
  • The right to have your data deleted
  • The right to object to the use of your data including profiling and direct marketing
  • The right to object to automated decision making (a computer deciding)

You can exercise these rights by contacting or calling 03330139824.

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