Your feedback is really important to us so that we can understand what we’re doing well and what we might need to improve.

Our email inbox is monitored between 9am-5pm, Monday to Friday. Once we receive your feedback we'll get in touch with you within 5 working days.

If you're worried about something and need to talk to someone in confidence then call Childline on 0800 1111.


What happens to your information?

Essex County Council is collecting your personal information in order to respond to your feedback and inform service delivery. This information will not be shared with any other third party unless the law requires us to do so. To find out more about the type of information we hold and why we may need to share information please read our privacy policy.


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