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If you are renewing online you can find help on the library catalogue.
You can return your items to any public library in Essex, Southend or Thurrock.
You can join the library online and search the library catalogue using the temporary card number that we email to you.
If you already have a library card you don’t need to register for the library catalogue. Just login using your library card number and date of birth or the last 3 digits of your postcode in lower case.
If you have lost your library card you can obtain a replacement at any Essex library.
You will need to show a form of photo ID such as a driving licence, passport or a recent official document showing your address such as a utility bill. We don’t post out new cards.
If you are joining the library service for the first time then you can register online.
If you are having problems logging in to your account then you can use the library catalogue help pages.
The library catalogue has a help page with guidance on search, advanced search and narrowing your search.
If you can’t find an item on the catalogue you can request a book from another library service.
If you are having problems downloading your e-books or using our online resources you can use one of the guides to using e-books and e-audio.